Your First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.

Be sure to ask about our $30 Off Gift Certificate for New Clients!

Before Your First Appointment
Complete all relevant Patient Forms prior to your first visit. Animal Medical Center of Highland Village offers patient form(s) online so you can complete them in the convenience of your own home or office. If you do not already have AdobeReader® installed on your computer, Click Here to download it. Download the necessary form(s), print it out, and fill in the required information. Email us your printed and completed New Patient Forms and your pet’s medical records to receptionist@animalmedicalcenterhv.com. Assemble and be sure to bring all the proper items with you: Your pet's adoption or purchase records Any existing medical history A list of current medications and supplements Current feeding schedule and the brand of food you use A list of questions you have for your veterinarian Collect any necessary stool or urine samples if requested. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Before Your First Appointment

Complete all relevant Patient Forms prior to your first visit.
- Animal Medical Center of Highland Village offers patient form(s) online so you can complete them in the convenience of your own home or office.
  
  If you do not already have AdobeReader® installed on your computer, Click Here to download it. Download the necessary form(s), print it out, and fill in the required information. Email us your printed and completed New Patient Forms and your pet’s medical records to receptionist@animalmedicalcenterhv.com.
Assemble and be sure to bring all the proper items with you:
- Your pet's adoption or purchase records
- Any existing medical history
- A list of current medications and supplements
- Current feeding schedule and the brand of food you use
- A list of questions you have for your veterinarian
Collect any necessary stool or urine samples if requested.
If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

“As always you all deserved a top rating. At 5 pm our daughter’s puppy got hurt. My husband called and was told to bring him right in. Everyone took great care of him. Called the next day to check on him. Excellent care!”
Mari T.